Monday, 28 September 2015

Extract from the NHRC website

26
National Human Rights Commission
upon an area which is not within the jurisdiction of the Chairman
of the Corporation.
Revision of scales of pay as also other allowances is technical
in nature. When a benefit is extended to a group of employees the
effect of such benefit, if otherwise comes within the purview thereof
must be held to be applicable to other groups of employees also.
An employee is entitled to gratuity. It is not a bounty. It is
payable on successful tenure of service. Regulation 77 provides as
to how the amount of gratuity is to be calculated. Regulation 51
provides for a rule of measurement. Only because it employed the
word “permanent basic pay”, the same will not by itself lead to the
conclusion that once an employee has retired, he would not be
entitled to any revision of the amount of gratuity.
The Chairman of the Corporation has himself given retrospective
effect to revision in scales of pay. Such a retrospective effect has
also been given so as to benefit a class of employees. The employees,
irrespective of the fact whether they had superannuated or not,
were given the benefit of arrears of pay from 1st August, 1993. By
reason of grant of such benefit both to serving employees as well as
the superannuated employees, both the class of employees became
entitled by right.
If due to the above reason, an employee became entitled to the
benefit of the revised scale of pay as on the date of retirement, the
same for all intent and purpose must be taken to be the permanent
basic pay, apart from other allowances, if any, which are required
to be taken into consideration for the purpose of computation of
the amount of gratuity.
It cannot be said that the Chairman of the Corporation having
power to fix the cut-off dates for different purposes, also has
27
Retiral Benefits as a Human
Right – NHRC
Initiatives
jurisdiction to do so for payment of gratuity, which has a direct
nexus with the revised pay of scale.
Once the Chairman fixes a cut-off date for the purpose of giving
effect to the agreement vis-a-vis the payment of arrears in terms
thereof, he cannot exercise further jurisdiction in respect of a matter
which is not controlled by Chapter IV but is controlled by other
provisions of statutes and Parliamentary Acts governing the field.
It was held by the Hon’ble Supreme Court that an employee is
entitled to gratuity, and it is not a bounty. If an employee became
entitled to revised pay on date of retirement, his revised pay must
be taken to be permanent pay for purpose of computation of gratuity.
A delegate cannot act in violation of a statute - A sub-delegate
cannot exercise any power which is not meant to be conferred upon
him by reason of statutory provision - Gratuity is not covered under
Regulation 51 - Provident Fund and Gratuity are ordinarily governed
by the Acts enacted by Parliament subject to conditions contained
therein - Regulation 77 provides as to how amount of gratuity is to
be calculated – Regulation 51 provides for a rule of measurement -
Life Insurance Corporation of India (Staff) Regulations, 1960 -
Regulations 51 and 77 - Life Insurance Corporation of India Class I
Officers (Revision of Terms and Conditions of Service) Instructions,
1996. Words and Phrases: Expression “and other matters connected
therewith or incidental thereto” occurring in Regulation 51(2) of
Life Insurance Corporation of India (Staff) Regulations, 1960 -
Connotation of. The Chairman of the appellant-Life Insurance
Corporation, pursuant to revision of pay of the employees of the
Corporation, in exercise of powers under Regulation 51 of the LIC
of India (Staff) Regulations 1960, issued Life Insurance Corporation
of India Class I Officers (Revision of Terms and Conditions of Service)
Instructions, 1996, fixing cut-off dates for grant of different
28
National Human Rights Commission
allowances as also the pay. The cut-off date for revision of pay was
fixed as 1.4.1993. However, for payment of gratuity, the cut-off date
was fixed as 1.8.1994, which was challenged in some of the High
Courts.
The Gujarat High Court and the Karnataka High Court upheld
the validity of the 1996 Instructions whereas the Kerala High Court
in the judgment under appeal took a different view. In the instant
appeal filed by the Life Insurance Corporation, it was contended for
the respondent, the employees, that the power of the Chairman of
the appellant-Corporation to issue instructions under Regulation
51 being limited to Chapter IV of the Regulations, the 1996
Instructions had no application to payment of gratuity, which is
covered by Regulation 77. The question for consideration before
the Court was: Whether the expression,
“The date from which the
revision shall apply, and other matters connected therewith or
incidental thereto”,
occurring in Regulation 51 of the Life Insurance
Corporation of India Regulations, 1960 would also include the matter
relating to payment of gratuity which is otherwise covered by
Regulation 77.

gratuity.
The appellant’s argument was that the payment of pension and
gratuity under the Pension Rules being a package by itself, and
that package having been made applicable to the employees of the
MCD, the provisions of payment of gratuity under the Payment of
Gratuity Act could not be held applicable.
The Supreme Court examined the provisions of the Pension
Rules as well as the provisions of the Payment of Gratuity Act. The
Payment of Gratuity Act being a special provision for payment of
gratuity, except if there is any provision, which excludes its
applicability to an employee otherwise governed by the provisions
of the Pension Rules, it is not possible to hold that the respondent
is not entitled to the gratuity under the Payment of Gratuity Act.
The only provision, which was pointed out, was the definition
of “employee” in Section 2(e), which excludes the employees of the
Central Government and State Governments receiving pension and
gratuity under the Pension Rules but not an employee of the MCD.
The MCD employee, therefore, was held entitled to the payment of
gratuity under the Payment of Gratuity Act. The fact that the gratuity
was provided for under the Pension Rules did not render him
ineligible to get the payment of gratuity under the Payment of
Gratuity Act.
The Hon’ble Supreme Court opined that the employees of the
MCD would be entitled to the payment of gratuity under the Payment
of Gratuity Act, despite the provisions of the Pension Rules having
30
National Human Rights Commission
been made applicable to them for the purpose of determining the
pension. In the above circumstance, the employees cannot claim
gratuity available under the Pension Rules.
6. D.S. Nakara & Others Vs. Union of India
11
This case was related to pensioners being denied increased
pensionary benefits due to their date of retirement.
By a Memorandum dated May 25
th
, 1979 the Government of
India liberalized the formula for computation of pension in respect
of employees governed by the Central Civil Services (Pension) Rules,
1972 and made it applicable to employees retiring on or after March
31, 1979. By another Memorandum issued on September 23
rd
, 1979
it extended the same, subject to certain limitations, to the Armed
Forces’ personnel retiring on or after April 1, 1979.
Petitioners D.S.Nakara and another, who had retired in the year
1972 from the Central Civil Service and the Armed Forces’ service
respectively, and Petitioner No. 3, a registered society espousing
the cause of pensioners all over the country, challenged the validity
of the above two memoranda in so far as the liberalization in
computation of pension had been made applicable only to those
retiring on or after the date specified and the benefit of liberalization
had been denied to all those who had retired earlier.
Counsel for petitioners contended that all pensioners entitled
to receive pension under the relevant rules form a class, irrespective
of the dates of their retirement and there cannot be a mini-
classification within this class. Further, that the differential
treatment accorded to those who had retired prior to the specified
date is a violation of Art. 14 of the Constitution of India as the
choice of specified date is wholly arbitrary, the classification based
on the fortuitous circumstance of retirement before or subsequent
 
K                                          ****************
                                Kindly visit the website at www.nhrc.nic.in to view the entire narration.
31
Retiral Benefits as a Human
Right – NHRC
Initiatives
to the specified date is invalid and that the scheme of liberalization
in computation of pension must be uniformly enforced with regard
to all pensioners.
Counsel for respondents contended that a classification based
on the date of retirement is valid for the purpose of granting
pensionary benefits, that the specified date is an integral part of
the scheme of liberalization and that the Government would never
have enforced the scheme devoid of the date. Further, that the
doctrine of severability cannot be invoked to sever the specified
date from the scheme as it would have the effect of enlarging the
class of pensioners covered by the scheme when the legislature has
expressly defined the class to which the legislation applies. It would
be outside the judicial function to enlarge the class. There is not a
single case, where the court has included some category that “If
more persons divided the available cake the residue falling to the
share of each, especially to the share of those who are not before
the court would become far less and therefore no relief could be
given to the petitioners that pension is always correlated to the
date of retirement and the court cannot change the date of retirement
and impose fresh commutation benefit which may burden the
exchequer to the tune of Rs. 233 crores; and that the third petitioner
has no locus standi in the case.”
The Hon’ble Supreme Court held that Article 14 strikes at
arbitrariness in State action and ensures fairness and equality of
treatment. It is attracted where equals are treated differently without
any reasonable basis. The principle underlying the guarantee is
that all persons similarly circumstanced shall be treated alike both
in privileges conferred and liabilities imposed. Equal laws would
have to be applied to all in the same situation and there should be
no discrimination between one person and another if as regards
the subject-matter of the legislation their position is substantially

Wednesday, 9 September 2015

Govt. grants OROP, now would LIC grant us our arrears?

 The Government has finally granted OROP to the ex-defense personnel. Three cheers to that belated but good decision. This is a prospective payment.

Now would LIC take the cue and please grant its resigning ex-employees their legally rightful dues; their wage revision arrears and difference in retirement dues, w.e.f. 1997? This is a retrospective payment. 

All the resigning ex-employees were on the rolls of the Corporation on the date from which these retrospective payments were effective, but were unjustly denied payment, arbitrarily, as admitted by LIC itself, in its response to my RTI application dated 11th February, 2012.

The ongoing Insurance Week celebrations would be truly meaningful if LIC cares to release our dues too!

Isn't it said in Hindi, "Der aaye, durust aaye!"

and in English, "Better late, than never!"

Monday, 31 August 2015

A wake-up call for L.I.C of India

    Today, L.I.C of India completes 59 years of its existence. With yeoman service to the nation's policy-holders, it has established itself as the forerunner in Life Insurance. I wish my ex-employer all the best.
    I also remind this institution to pay all the wage arrears' dues and difference in retirement benefits' dues, that it has unjustly and illegally withheld since 1997, arbitrarily, from its resigning ex-employees who had worked hard to contribute towards its success. It will prove that it has gratitude towards us. Any employer who respects and cares for his employees is a role-model.

    Wish L.I.C of India becomes a role-model at the earliest!


The copyright of this write-up is with Mrs. Priya Ramesh Swaminathan.

Friday, 7 August 2015

CIC decision in response to an RTI appeal by an ex-employee (D.O.))

Central Information Commission
Room No.307, II Floor, B Wing, August Kranti Bhawan, Bhikaji Cama Place, New
Delhi­110066
website­cic.gov.in
   Appeal: 
No. CIC/MP/A/2014/000433
Appellant                      
:
Shri Sunny Chhabra, Sri
Ganganagar
Public Authority:
LIC of India, New Delhi
Date of Hearing 
:
 19
th
 January, 2015 
Date of Decision
:
 21
st
 January, 2015     
Present          :
Appellant                                   :            Not
present
Respondent                               :            Shri
Sanjeev Kumar, RM(CRM)/CPIO, Smt.
Gita Rani,
Secy (OS) & Shri Gagan Dua (AO(RTI)
in person.
ORDER
1.
The appellant, Shri Sunny Chhabra, submitted RTI application dated
12.10.2013 Central Public Information Officer (CPIO), LIC of India, New Delhi
seeking information in respect of ex-employees of LIC of India who have been
denied salary arrears under wage revision Rule-2010, among all those employees,
how many employees were in the court against the order of denial and how many
ex-employees have been reimbursed their claim after appeal in any court or by any
other way.
2.
The CPIO vide letter dated 21.10.2013 informed the appellant that no ex-
employee of Northern Zonal Office had been denied salary arrears under Wage
Revision 2010. The information relating to employees of LIC of India working in all
India (under all the 2048 branches, 113 Divisions and other 7 Zonal Offices) was not
available. Therefore, collecting and collating this information from all the CPIOs
would divert the resources of the public authority and hence could not be provided as
allowed u/s 7(9) of the RTI Act. Dissatisfied with the reply of the CPIO, the appellant
CIC/MP/A/2014/000433
1
preferred an appeal on 17.11.2013 before the FAA. The FAA vide his order dated
28.11.2013 concurred with the reply of the CPIO.
3. Thereafter the appellant filed second appeal before the Commission.
4.
The matter was heard by the Commission. The appellant did not attend the
hearing inspite of a written notice having been sent to him. The respondents stated
that as per instructions for implementation of the LIC of India Development Officers
(Revision of Terms and Conditions of Service) Amendment Rules, 2010 issued by
LIC of India, Central Office, Mumbai dated 11.10.2010, the employees whose
resignation had been accepted on or before the date of notification irrespective of
whether they are relieved or not or whose services had been terminated under LIC of
India during the period between 1.8.2007 and 8.10.2010 (both days inclusive) shall
not be eligible for the arrears on account of this revision. They added that they had
provided information about the Northern Zonal Office and collecting and collating
information from 17 Divisions of Northern Zone, 113 Divisions all over the country
will result in disproportionate diversion of resources, particularly when each division
had its independent CPIO.
5.
Having considered the submissions of the parties and on perusing the
relevant documents on file, the Commission holds that information pertaining to LIC
of India, Northern Zonal Office had been provided to the appellant. Collating and
compiling of information pertaining to employees of LIC of India on all India basis
would disproportionately divert the resources of the public authority and attract the
provisions of Section 7(9) of the RTI Act. The appellant did not attend the hearing to
point-out any deficiencies in the information provided by the respondents. The
appeal is disposed of.
(Manjula Prasher)
Information Commissioner
Authenticated true copy:
(T.K. Mohapatra)
Dy. Secretary & Dy. Registrar
Ph. No. 011-26105027
CIC/MP/A/2014/000433
2
CIC/MP/A/2014/000433
3
Address of the parties:
Shri Sunny Chhabra,
46, Old Grain Market, Suratgarh,
Dist. Sri Ganganagar-335804 (Rajasthan)
The Central Public Information Officer,
LIC of India,
CRM Department,
Northern Zonal Office, 12
th
Floor,
Jeevan Bharati Building,
124, Connaught Circus,
New Delhi-110001.
The First Appellate Authority,
LIC of India,
CRM Department,
Northern Zonal Office, 12
th
Floor,
Jeevan Bharati Building,
124, Connaught Circus,
New Delhi-110001.
CIC/MP/A/2014/000433
4
***********************************************************************************
Source: Internet
        rti.india.gov.in/cic_decisions

Ex-LIC employee fights for enhanced pension

Source:archive.indianexpress.com

Ex-LIC employee fights for enhanced pension




At the ripe age of 74, this former zonal deputy manager of Life Insurance Corporation of India (LIC) is a harassed man. For the past 12 years, he has been struggling to get his pension amount enhanced, but to no avail. This, despite the Central government having revised pension scale twice in this period. But the monthly pension he receives remains what it was according to the Fourth Pay Commission.
M L Gandhi, a Panchkula resident, retired from LIC in February 1994. The pension scheme started by the LIC then was in accordance with the Fourth Central Pay Commission.
"The Central government revised the pay and pension of its employees on the recommendation of fifth and sixth pay commissions in 1996 and in 2006. Despite this, no increase in pension was made for LIC employees who retired before 1997. This is a violation of our constitutional rights," says Gandhi.
Blame it on the toothless approach of the LIC in urging the finance ministry to give the go-ahead for raising the pension amount of the retirees or the inconsistency on part of the finance ministry in dealing with the matter, hundreds of retirees of LIC across the country are waiting endlessly for their pensions to be enhanced as per the revised provisions.
"After filing various RTI applications and making several rounds of offices, it was brought to my knowledge that the LIC reminded the Finance Ministry to approve the new recommendations, but the ministry is sitting over the matter since December 2001," he says.
With the matter pending, Gandhi, like others in the line, is losing out an amount ranging between Rs 4,000 and 8,000 per month.
Officials in LIC express helplessness over the issue.
"We are a public sector undertaking, so a government nod is necessary before we make any hike in pensions. We have already recommended to the finance ministry and the matter is pending before them. The ministry wants the hike to be linked to the banking sector, thus it is taking time," said Raghu Pal Singh, senior division manager, LIC, Chandigarh .
************************************************************************************
Source: Internet

Monday, 3 August 2015

Extract of Research paper on HR in LIC

Source: conference.aimt.edu.in    (Internet)

MANAGING HR CHA

LLENGES IN INSURANCE INDUSTRY: A

STUDY ON

LIFE

INSURANCE

Mrs. Kusum Dubey , Mr. Jay Kumar Pandey

Email id:

dubeykusum@gmail.com &

er.jay11@gmail.com

VII.

DATA COLLECTION

The nature of study is descriptive type.

Researcher has

collected both primary and

secondary data for the

data

analysis.

Primary data

1. Designed Structured questionnaire for data

collection.

2. Interview method.

3. Rating method.

4. Co

-

correlation and percentage method.

Secondary data:

1. Published material.

2. LIC Journals and Magazines.

3. www.bimaplus.com.

4. B

usiness magazines.

5. IRDA website.

DATA ANALYSIS & INTERPRETATION:

Researcher

applies different statistical tool for the

interpretation and

data analysis.

Reasons for exit

% of respondents

1. Employee 0.8.03%

2. Supervisor or line manager 38.15%

3. Compe

nsation & job profile 53.82%

From the above pie chart, it has been depicted

that 54% of

the employee quit the job for getting

higher pay

Package, 38% employees quit due to

unhealthy

interpersonal relationship with their

supervisor or boss and

8% employees

leave for

their own personal reasons.

Based on the survey.

It is found that Insurance sector is

touching 35.2

% attrition in year 2007. Though the salaries are

attractive, but the jobs are highly demanding,

target oriented

and competitive.

The above graph

shows average salary offered to entry

-

level

employees by different insurance companies.

Max new life offered a very competitive and

lucrative salary

after

that HDFC Standard life

insurance then

ICICI Prudential and LIC. The

best compensation policy

helps

in motivating,

attracting and retaining the best employees

which improving organizational effectiveness and

productivity.

Hence due to low package most of

the LIC employees looking

for the private

companies.

Insurance sector offers a wide

employment and ca

reer

opportunities to new

aspirants as well as paying a very

handsome pay

package to the experiences one. The

experiences

employee may get up to Rs. 1000000 lakhs

annually also.

Researcher used a rating method

ranging form 1

-

5 scale,

1indicates higher

rating

and 5 indicates lower rating. Based

on the

questionnaire data has been colleted from the

employees working in LIC. After survey, it is

analyzed that

most of the employees are today

career oriented. Salary is the

secondary priority

then job satisfact

ion after

that interpersonal

relationship with superior or boss and lastly

training and

development programmes conducted

for employee.s better

performance.

Here in this

graph, researcher by using questionnaire and

interview method tries to know the employe

rs

Perspective towards company HR practices &

organization

productivity. LIC employers says

.HR is the

Most important asset for the company

and it has a

significant impact on company.s

overall performance &

productivity. Experts says

that by offering lucra

tive pay,

excellent work

culture, career hike opportunities,

Linking pay

with performance and by providing appropriate

training an Insurance companies can solve the

problem of

attrition to a greater extent. Hence HR

manager should frame

those policies & pr

actices,

which help in accomplishment of

organization

objectives while improving individual growth and

performance.

Based on survey, 78% respondents

says that there is a

positive link between HR &

organizational productivity. But

still 18%

respondents are

disagreeing with this view and

4%

respondents can.t say anything.

VII.

FINDINGS

1. LIC is facing a challenge of rising employee

turnover

rate and cost.

2. Poaching of talented employees by rival

companies.

3. Attractive pay package and fast career growth

help

in employee retention.

4. LIC is still a market leader even after

privatization.

5. The analysis shows that HR practices is

positively

linked with organization productivity

not strongly linked.

6. The major reason for employee quitting is to

avoid

h

ighly demanding and target oriented job.

7. LIC HR manager need to have more focused

and

professional approach in order to compete in

a market.

8. Apart from good salary and career growth, HR

manger

should maintain smooth industrial &

interpersonal relatio

nship

between employer and

employee.

9. The labor turnover rate in LIC is comparatively

low

than those in private insurance companies.

10. LIC is a most trusted brand declared in year

2007.

VIII.

SUGGESTIONS

1. Proper communication within the

organization.

2. By offering attractive and competitive pay to

the

potential workforce.

3. By offering excellent career opportunities

within the

organization.

4. By harmonious Industrial relationship between

employer & employee.

5. By enhancing worker.s

participation in

management.

6. Top management should made efforts for

strengthening HR department.

7. To facilitate healthy work culture in order to

prevent

job dissatisfaction.

8. Proper implementation of stress coping

measures

within the organization like

counseling,

meditation.

9. HR manager should give more attention to

retain star

performer employee.

10. Right recruitment and selection of employees

for

consistent growth of the company.

IX.

CONCLUSION

Insurance industry is growing at a faster pace

after

privatization and globalization. The opening

of private players

poses a serious threat for the

business of LIC. To remain survive

as a market

leader LIC HR manager need to innovate &

restructured its existing policies in order to attract

and retain

compet

ent workforce.
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Dear friends,
The complete text can be accessed on the given internet link above.

Hope someone from the H.R.D department in L.I.C of India bothers to read this informative piece and learn lessons from it! 
                                                                                Priya